Terms of sale

HairVibe™ — Terms and Conditions of Sale (UK)

1. Introduction

These Terms and Conditions of Sale (“Terms”) govern all purchases made through the HairVibe™ online store (the “Store”). By placing an order on our website, you agree to be bound by these Terms.
If you do not agree, please do not purchase from our Store.

HairVibe™ reserves the right to modify these Terms at any time. Any updates will be effective immediately upon posting on our website.

2. Products and Availability

We strive to ensure all product descriptions, images, and pricing are accurate.
However, minor variations in color, packaging, or presentation may occur.
All products are subject to availability, and we reserve the right to limit quantities or discontinue any item without notice.

3. Prices and Payment

All prices are displayed in GBP (£) and include VAT unless stated otherwise.
Shipping fees are shown during checkout.
We accept major payment methods such as credit/debit cards, PayPal, and other secure payment gateways provided by Shopify.

You represent and warrant that:

  • You are authorized to use the chosen payment method.

  • The information provided is accurate and complete.

If payment is declined, your order will not be processed.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation email.
This email does not constitute acceptance  your order is accepted when we send a shipping confirmation email.
We reserve the right to refuse or cancel any order in case of:

  • Payment issues

  • Suspicious activity

  • Errors in product pricing or availability

5. Shipping and Delivery

Please refer to our full Shipping Policy for details on shipping rates, times, and carriers.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Ownership and risk pass to you once the product is handed to the shipping carrier.

6. Returns and Refunds

Our Refund & Return Policy [LINK] explains how you can return products and request refunds.
To be eligible, items must be unused, unopened, and in original packaging, unless defective or incorrect.
We reserve the right to deny refunds if the return does not meet these conditions.

7. Warranty and Quality

HairVibe™ stands behind the quality of its products.
If you experience an issue, please contact support@hairvibehp.com with your order number and details.
Our Satisfaction Guarantee applies only to one unit per product per customer, as outlined in our Refund Policy.

8. Liability

To the fullest extent permitted by law, HairVibe™ shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, arising from your use or inability to use our products.
Our liability shall not exceed the total amount paid for your purchase.

9. Personal Data

We collect and process your personal data in accordance with our Privacy Policy, which complies with UK GDPR regulations.
By purchasing from our store, you consent to this data processing.

10. Governing Law

These Terms shall be governed by and construed under the laws of the United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.

11. Contact Information

If you have any questions about these Terms or your order, please contact us at:
📧 support@hairvibehp.com
📍 HairVibe™
United Kingdom